Top five banks in customer satisfaction ratings

Relationship manager: Reliance Bank Lloyds Co-operative RBS CAF Bank	Branch services: Reliance Bank Bank of Scotland Lloyds Metro Bank NatWest	Telephone services: CAF Bank Reliance Bank Lloyds Unity Trust Co-operative
Internet services: Lloyds CAF Bank RBS RBS Reliance Bank HSBC	Sector knowledge: CAF Bank Reliance Bank RBS Lloyds Unity Trust	Fees/charges: Co-operative Lloyds CAF Bank RBS Metro Bank
Interest rates: Unity Trust CAF Bank Bank of Scotland Reliance Bank Metro Bank	ESG credentials: Co-operative Reliance Bank  CAF Bank Lloyds RBS	Overall: Lloyds CAF Bank Reliance Bank Co-operative Unity Trust Bank